Notice of Privacy



BOGUE INTERNATIONAL GROUP, S.TO of C.V its affiliates and/or subsidiaries, with address at Melchor Ocampo No. 193 J-64, Colonia Veronica Anzures, Miguel Hidalgo Delegation, Mexico City, C.Q 11300 (hereinafter “Klamore”) makes this Privacy Notice available to you, in order to comply with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the “Law”) and its respective Regulations.


We may collect personal information such as your name, billing or shipping address. We may also obtain demographic information.

We collect information about your interactions with our website using cookies or clickstream technology, we may obtain other personal and non-personal information from other providers.

Klamore is committed to ensuring the confidentiality and privacy of personal information obtained through its online services. We suggest you read the regulations described below to understand the treatment of your personal information when you use our service on the Klamore site. These privacy policies may change in the future, so it is recommended that you review them periodically on the website at


You can choose:

·         Do not receive emails, postal mail, direct mail and telephone calls for commercial purposes.

·         Update and correct your personal information.

Which may exercise before the Person Responsible for Personal Data of KLAMORE the rights of access, rectification, cancellation and opposition (ARCO rights), established in the Law. To revoke the consent that you have granted and that is necessary to carry out the processing of your personal data, as well as request that the use or disclosure thereof be limited, you may dial the customer service number 01800 890 5848 or through our email


Klamore does not intentionally collect information from minors on the Internet.

Klamore values ​​the relationship with our customers and we are committed to using practices that ensure the responsible treatment of information. We strive to safeguard your personal information and comply with all applicable federal and state privacy laws, as well as our internal standards and best business practices.

Klamore follows the following privacy principles both online and offline, regarding the collection, use, security and sharing of customer information:

NOTICE. When we ask you for personal information, we will tell you why we need it and what we will do with it.

OPTIONS. When we contact you for marketing purposes, we will let you know how to remove your name from future business contacts.

SAFETY. We will use all reasonable security measures to protect your personal information when we receive it.

SHARE. When we share this information with other companies that help us offer our services, we ask that they comply with all applicable legal requirements regarding the privacy of your information.


At Klamore we collect information in different ways from various areas of our website. All personal information that the user voluntarily enters on our site, the creation of the personal profile, the registration to the service of notification of special offers via email, the registration to our programs of loyalty, the sending of electronic postcards, as well as the information you enter during your participation in the online contests, raffles and surveys that we carry out from time to time. For each of these programs, the information requested is different and is stored in separate databases.

Online contact: the information requested in this section allows GRUPO BOGUE INTERNACIONAL, S.A DE C.V Contact clients when necessary. Among the information requested from the user is: name, surname, name of the company where they work, address, email address and telephone number.

Users may be contacted by phone, mail or email if additional information is required to complete a transaction.

Offer notification program via email. The information that visitors provide us includes: first name, last name, email address, address, country, telephone number, preferences and habits, among others. The user can modify this information at any time and it will be used to adapt the promotions and notices sent to the preferences indicated by the user.

Electronic postcard sending. The information that visitors provide to us includes: sender name, sender email address, recipient name, recipient email address, age range, country, gender, and zip code. This information will be used to adapt the promotions and notices sent to the client.

Online contests, raffles and surveys: The type of information requested by these means can be very variable, it may include personal data, habits and preferences, opinions about the services of our sites and comments about proposed services . The information collected will be for the exclusive use of Klamore and will be intended to provide user feedback about the services we provide in order to improve them.

After the information reaches Klamore, it is stored on a secure server that resides behind a firewall designed to prevent access from outside the company. Unfortunately, no Internet transmission can be guaranteed 100% secure. Therefore, while Klamore strives to protect your personal information, it cannot ensure or warrant the security of the transmission of any information in connection with any of our online services, and you are at your own risk. Once the data is received, we will do everything possible to safeguard its security on our systems. In this matter, the team of our collaborators has focused its efforts to offer the most modern and updated technology in order to offer you the greatest possible security.


Klamore uses the information provided during the profile registration process, registration for any programs and promotions to carry out internal studies on the demographic data, interests and behavior of our users, this study is compiled and analyzed together. Klamore's most important objective in collecting personal data is to understand and provide the user with a more satisfactory experience when visiting our sites and purchasing our services, since by knowing more about our visitors we can provide them with products according to their needs, as well as content and more appropriate advertising.

By collecting user data online, we can prepare internal statistics that tell us which services and products are most appreciated by different segments of users, it also helps us to give the formality due to the transactional process.

In our email offer notification program, only Klamore has access to the information collected. This type of advertising is carried out through notices and promotional email messages, which will only be sent to you. If at the time of registration you indicated that you would like to receive them, you can modify this indication at any time. In the emails sent, offers from third parties who are our business partners may occasionally be included.

In addition to requesting information during the registration processes mentioned above, we may request personal information from you on other occasions, such as when participating in a contest or any promotion on our site and when notifying us about a problem with our site or services. Klamore also frequently conducts surveys among its online users, the responses of which are used in internal studies.


Cookies are small pieces of information that are sent by the website to your browser. Cookies are stored on your computer's hard drive and are used to determine your preferences when you connect to our sites' services, as well as to track certain behaviors or activities carried out by you within our sites.

In some sections of our site we require that the client have cookies enabled since some of the functionalities require them to work. Cookies allow us to: a) recognize you when you enter our sites and offer you a personalized experience, b) know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth that you have selected when moment of entering the home page of our sites, so that we know what type of information is advisable to download, c) calculate the size of our audience and measure some traffic parameters, since each browser that accesses our sites acquires a cookie which is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences, information that is useful to us to improve content, headlines and promotions for users. Cookies also help us track some activities, for example, in some of the surveys we launch online, we may use cookies to detect if the user has already completed the survey and avoid displaying it again, if they have. The “help” button, found on the toolbar of most browsers, will tell you how to prevent accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies. However, cookies will allow you to take advantage of the most beneficial features we offer, so we recommend that you leave them activated.


When you are on the Klamore site and are asked for personal information, you will share the information only with Klamore, Paypal and Bancomer, unless otherwise specified.

Klamore will not share confidential information with third parties, unless it has express authorization from those who subscribed, or when required by court order to comply with procedural provisions.

Klamore does not sell or rent user information. If the user's personal data must be shared with business partners or sponsors, the user will be notified before it is collected or transferred. If the user does not want their data to be shared, they can decide not to use a certain service or not participate in some promotions or contests.

Klamore may disclose account information in special cases when we believe that providing this information may serve to identify, locate or bring legal action against persons who may violate the terms of service of the Klamore sites, or cause harm or interference with the rights of Klamore or its properties, other users of the Klamore sites or any other person who could be harmed by such activities. Account information may be disclosed or accessed when, acting in good faith, we believe it is necessary for legal, administrative or other reasons and we deem it necessary to maintain, provide and develop our products and services.

Klamore assumes no obligation to maintain confidentiality any other information that the user provides, including information that the user provides through newsletters and online chats, as well as information obtained through of the cookies described in section 3, the above in terms of the provisions of article 109 of the Federal Copyright Law and section I, of article 76 bis of the Federal Consumer Protection Law.


The personal data provided by the user will be part of a file that will contain their profile. The user can modify his profile at any time using his assigned or chosen user/member number and personal identification number.

Klamore advises the user to update their data every time they undergo any modification, as this will allow them to provide a more personalized service.

If you participate in the promotions service via email, you may deactivate the service at any time.


The information provided by the user is secured by a personal identification number that only the user can access and of which only he or she is aware.

We recommend that you do not reveal your password to anyone. Klamore will not ask for your password in any unsolicited phone call or email. At all times, the user is solely and ultimately responsible for keeping secret his/her user/member number, personal password, access code and confidential number with which he/she has access to the services and contents of our site. To reduce the risks, Klamore recommends that the user log out of their account and close their browser window when they finish their activity, even more so if they share their computer with someone or use a computer in a public place such as a library or an Internet cafe.

Once the data is received, we will do everything possible to safeguard its security in our systems. On this topic, Klamore's team of collaborators has focused its efforts on offering the most modern and updated technology in order to offer you the greatest possible security.


Safeguarding children's personal information is extremely important. Klamore collects the bare minimum of that information necessary to provide its services.

Klamore does not request personally identifiable information from minors. Minors should always ask their parents for permission before sending personal information to another user online.


This Confidentiality / Privacy statement is subject to the terms and conditions of Klamore which constitutes a legal agreement between the user and Klamore or the company (s) that have been contracted for the operation of the site

If the user uses Klamore services on any of its sites, it means that he has read, understood and agreed to the terms set forth above.


Next, Klamore will briefly explain the principles that govern its privacy and confidentiality policies for the information provided by users of its online electronic services:

a) It will collect the client's information that is necessary to provide the personalized services that are available on its Internet sites, which will be used only for the purposes for which it is requested.

b) Ensure the quality of the information collected about our users of online services, particularly when it has been obtained through an information or service provider.

c) Focus their efforts to offer the most modern and updated technology in order to offer their clients/users the greatest possible security in the management and transfer of the information that is required in the various information request processes. data.

d) Avoid the disclosure of information about the client/user, doing so only with respect to those data that are expressly authorized to do so.

e) At all times, Klamore is attentive to the concerns expressed by our clients/users regarding the management of the information they provide for the various online processes.

f) Ensure that these principles of privacy/confidentiality extend to all commercial relationships within the group.

g) Shares the responsibility for the care of the information with its employees, making them co-participants in the guidelines set forth in the "Privacy/confidentiality policies" documents.


Information from a friend or family member

If you provide us with information about another person, or if a third party provides us with information about you, we will only use that information for the specific purpose for which it was provided. Some examples include giving a friend's shipping address or using our “Send to a Friend” option in our marketing emails.

Information from a third party Klamore obtains consumer information from other providers with the aim of improving the accuracy of our customer database, increasing our customer knowledge or identifying potential customers. For example, we obtain updated addresses from the Mexican Postal Service (SEPOMEX) to help us maintain the correct address of each of our customers.